Privacy

Privacy policy

Your trust matters. This policy explains, in plain language, what FoodVerse collects, why we collect it, and the choices you have. We never sell your health information, and we do not target you with advertising based on health conditions.

In short: we collect what we need to run the platform and personalize your experience. Your wellness preferences are optional and private. AI conversations stay on your account. You can edit or delete your information at any time.

Who we are

FoodVerse (“we”, “us”) is a global food and cooking platform that offers a library of recipes, cooking tutorials, meal planning, an AI cooking assistant (ChefVerse) and a Health & Wellness experience (including the WellVerse AI assistant). This policy explains what information we collect and how we use it.

Information we collect

Account information you give us when you register, such as your name and email address. Profile preferences you choose to share, such as your skill level, favourite cuisines, dietary patterns, and — in the optional Wellness dashboard — allergies, foods you avoid and health topics you want to learn about. Content you create, such as saved recipes, meal plans, shopping lists, cooking logs, reviews and community posts. Messages you send to ChefVerse and WellVerse, which are stored on your account so you can revisit them.

How we use your information

To provide and personalize the service: showing recipes that match your tastes, building your meal plans, remembering what you have cooked, and tailoring ChefVerse and WellVerse suggestions to your preferences. To operate community features, send service emails (such as password reset and verification), and to keep the platform secure. We do not sell your information, and we do not share it with third parties for their own advertising.

Health and wellness information

Any health-related information you enter in the Wellness dashboard is optional. We use it only to personalize your experience on FoodVerse — for example, surfacing recipes or articles relevant to a topic you chose. We do not use it to target you with advertising based on health conditions, and we never sell health data. Treating health information responsibly is a core commitment of this platform.

AI features (ChefVerse and WellVerse)

ChefVerse and WellVerse are AI assistants. The messages you send, and the responses you receive, are processed so the assistant can reply and so the conversation stays available on your account. WellVerse provides general nutrition education only — it does not diagnose, prescribe, or replace a healthcare professional, and it is never used to make decisions about your medical care.

Cookies and similar technologies

We use essential cookies and local storage to keep you signed in and remember your preferences, and analytics to understand how the platform is used so we can improve it. Where analytics or advertising tags set cookies that track your activity, they only run after you have given consent through the cookie banner, and you can change your choice at any time.

Third parties we rely on

We use service providers to host the platform, process payments when you subscribe to Premium, and power features such as AI and email. These providers process information on our behalf and under contract, and only to deliver the service. Payment card details are handled by our payment provider; we do not store full card numbers.

Children's privacy

FoodVerse is not directed at children under the age required in your jurisdiction to consent to the processing of their data, and we do not knowingly collect such information. If you believe a child has provided us with personal information, please contact us so we can delete it.

How long we keep your information

We keep your account and content for as long as your account is active. Anonymous analytics may be retained in aggregate form. You can request deletion of your account and associated content at any time, and we will remove it except where we are legally required to retain it.

Your rights and choices

You can review and edit your profile and wellness preferences at any time from your dashboard, sign out, or request that we delete your account. You can manage cookie consent from the banner. Where you live gives you legal rights over your personal data (such as access, correction or deletion), you can exercise them by contacting us.

Security

We use reasonable technical and organizational measures to protect your information, including access controls and encryption in transit. No system is perfectly secure, but we work to keep your data safe and to notify you and the relevant authorities if a breach affecting you is confirmed.

International transfers

Because FoodVerse is a global platform, your information may be processed in a country different from your own. Where this happens, we use appropriate safeguards so your information remains protected to a comparable standard.

Changes to this policy

We may update this policy as the platform evolves. We will note the date of the last revision below, and for significant changes we will let you know through the app or by email before they take effect.

Contact us

If you have questions about this policy or your information, you can reach us from your account settings or the contact details published with the app. For any issue with your data, we will do our best to resolve it promptly.

Last updated: 9 November 2026. This page is general information, not legal advice.

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